Toronto Home Energy Loan Program

In 5 Easy Steps

Step 1: Pre Qualification

  1. Complete an Application. The City will confirm your eligibility and let you know the maximum funding amount available to you. The maximum amount – including the funding amount, interest and an administrative charge – cannot exceed the lesser of 10% of the current value assessment (CVA) for your property, or $75,000.
  2. If your home is subject to a mortgage, the City will provide a letter and form for you to give to your mortgage lender. A customized Lender Consent Form will be provided to you after you submit an Application Form to the City. Your mortgage lender's written consent is required before you proceed to Step 2.

Step 2: Home Energy Assessment & Funding Request

  1. Contact Windfall Centre or book online to have a Windfall Certified Energy Advisor complete your Home Energy Assessment and guide you through the process. The assessment will include a basement-to-attic audit of your home's insulation, heating and cooling systems, and detect air leaks and drafts. Your home will also be assigned an EnerGuide score. (Audit fees are paid by homeowners.) When the assessment is complete, you will receive:
    • a Renovation Upgrade Report on the energy efficiency of your home, and recommendations for specific improvements;
    • an EnerGuide rating measured in gigajoule (GJ) per year that describes your home's current energy performance; and
    • information on available incentives and rebates.
  2. Determine project scope and source contractor quotations.
    • After you have completed the home energy assessment, it's time to decide which improvements you would like to undertake. Keep in mind your desired energy savings, goals and budget when considering the recommendations suggested by the Energy Advisor.
    • Then, the homeowner should discuss the desired improvements with prospective contractors and obtain a quote, or multiple quotes if appropriate, for each improvement.
  3. Complete a Funding Request Form. Once you have identified the specific improvements you want to undertake based on the energy assessment and have selected a contractor(s), submit a Funding Request with the following details:
    • the list of intended improvements you wish to undertake;
    • details and cost estimates for the intended improvements based on contractor quote(s); and
    • identify the applicable incentives and rebates available to you from the utility companies.

Step 3: Property Owner Agreement

Once the City has approved your funding request, you will be sent a Property Owner Agreement (POA) to sign, which is the funding agreement between the property owner(s) and the City. You must sign the POA and return it to the City.

Once your signed POA is received by the City, signed by the Chief Corporate Officer and certified by the City Clerk, an initial disbursement of up to 30 per cent (30%) of the funding amount will be provided to you to help get your project underway (if requested).

Step 4: Complete your home energy improvements

  1. After you have hired a contractor and completed the work, book your post-retrofit assessment with your Energy Advisor. The Advisor will verify the improvements and provide a new EnerGuide score for your home.
  2. Submit a Project Completion Report to the City that includes the final costs and the new EnerGuide rating. The City will then send you a final disbursement cheque upon verification of your project completion.

Step 5: Repay the loan via your property tax bill

Now that your project is complete, the City will levy a special charge onto your property. You will be notified before this happens. A portion of the special charge will then be added to your tax bill annually. You will begin to repay the City via eleven monthly installments per year (no payments in January). Since you will be automatically enrolled in the City's pre-authorized payment plan, the monthly deductions will occur automatically.

At any time during the term, the homeowner can make a one-time payment of the outstanding amount balance remaining, without penalty. In doing so, the HELP loan will be cleared from the property. The City collects HELP payments via the property tax bill in the same manner, and subject to the same penalties, remedies and lien priorities, as property taxes.