Position type: Full-time, 35 hours per week

Location: Aurora, ON | Hybrid (3 days in office per week)

Compensation: $47,000-$52,000 Annually

Start date: June 2026

Reports to: Manager, Sustainable Business Programs

Why join Windfall?

Join a mission-driven team supporting building owners with energy and water reporting to advance climate action, accountability, and more sustainable communities across Ontario.

Windfall Ecology Centre is a non-profit social enterprise with 25 years of experience delivering practical, community-centred climate programs. Our work spans energy, emissions reduction, water, and community resilience, with a focus on measurable impact. We partner with communities, governments, and organizations to deliver practical, evidence-based solutions.

As EWRB Outreach and Support Coordinator, you will help building owners navigate reporting requirements, strengthen participation, and support a program that advances transparency, accountability, and lower emissions across Ontario. This role offers the opportunity to contribute directly to meaningful climate action while building experience in stakeholder support, communication, and program co ordination within a collaborative, mission-driven team.

What you’ll do:

1. Outreach and engagement

• Support outreach to building owners, property managers, and other stakeholders required to report under EWRB.

• Communicate with participants by email, phone, and online meetings in a clear, professional, approachable manner.

• Build positive relationships that strengthen awareness, trust, and participation.

• Contribute to public education efforts related to building energy performance and benchmarking. Building owner support and compliance assistance

• Provide front-line support to participants navigating the EWRB reporting process.

• Help building owners and managers complete basic reporting steps using ENERGY STAR Portfolio Manager.

• Respond to questions and escalate more complex issues to program staff as needed.

• Identify common questions and recurring challenges to strengthen participant support.

2. Program co-ordination and administration:

• Track outreach activity and participant interactions in a CRM system.

• Monitor reporting progress and follow up on incomplete or missing submissions.

• Support internal documentation and reporting on outreach activity, participation, and emerging trends.

What you’ll bring:

• Post-secondary education in environmental studies, sustainability, urban planning, energy management, public policy, or a related field, or equivalent experience.

• 1+ year of experience in program delivery, stakeholder engagement, or client support; experience in building, energy, or sustainability programs is an asset.

• Familiarity with building energy concepts and benchmarking tools such as ENERGY STAR Portfolio Manager is a strong asset. •

• Strong communication, relationship-building, and organisational skills.

• Ability to explain technical concepts clearly to non-technical audiences.

• Ability to manage multiple priorities, stakeholders, and deadlines.

• Proficiency with spreadsheets, CRM systems, and data-tracking tools.

• Ability to work independently and collaboratively in a hybrid environment.

How to apply:

Please apply through this link to upload your resume and cover letter. If this role aligns with your experience and interests, we encourage you to apply. We welcome applicants from diverse backgrounds and thank all applicants for their interest; only those selected for an interview will be contacted.

Position type: Full-time, 35 hours per week

Location: Aurora, ON | Hybrid (3 days in office per week)

Compensation: $50,000-56,000 Annually

Start date: June 2026

Reports to: Manager, Digital Communications

Why join Windfall

Join a mission-driven team supporting building owners with energy and water reporting to advance climate action, accountability, and more sustainable communities across Ontario.

Windfall Ecology Centre is a non-profit social enterprise with over 25 years of experience delivering practical, community-centred climate programs. Our work spans energy, emissions reduction, water, and community resilience, with a focus on measurable impact. We partner with communities, governments, and organizations to deliver practical, evidence-based solutions.

As Web & Communications Specialist, you will support how Windfall’s programs and initiatives are presented across digital channels, strengthening engagement, accessibility, and consistency across public-facing communications.

This role offers the opportunity to contribute directly to meaningful climate action while building experience in strategic communications and web content management. It is well suited to someone who is detail-oriented, creative, and motivated by environmental impact, with an interest in combining content development and technical web skills in a collaborative, mission-driven environment.

What you’ll do

1. Content and communications

• Support communications plans and campaigns aligned with organisational and program goals.

• Create and edit website copy, newsletters, blog posts, case studies, campaign materials, and impact stories.

• Translate technical climate and sustainability information into clear public-facing content.

• Edit and format web content in HTML for accurate, accessible publishing.

• Maintain consistent tone, messaging, and brand voice.

2. Web and digital engagement

• Support digital communications, content calendars and publishing schedules.

• Publish and update website content in a custom CMS or web platform.

• Apply SEO and accessibility best practices, including headings, metadata, links, and page structure.

• Monitor performance and engage online audiences to strengthen reach and impact.

3. Campaign support and performance

• Contribute to campaign planning and delivery with program staff and external partners.

• Conduct research to support audience insights and message development.

• Review and test web pages to resolve formatting, layout, link, and functionality issues.

• Support basic troubleshooting of HTML, CSS, and simple JavaScript.

• Track communications activity and performance metrics for reporting and improvement.

• Assist with visual and multimedia assets that strengthen storytelling.

What you’ll bring

• Post-secondary education in communications, marketing, journalism, digital media, web communications, or a related field, or equivalent experience

• 1+ year of experience in communications, digital marketing, web content management, or audience engagement.

• Interest in or experience with climate, energy, sustainability, or the non-profit sector.

• Strong writing, editing, and communication skills across audiences and digital channels.

• Strong web content QA skills, including testing and resolving formatting or functionality issues.

• Basic HTML for editing web content, including page structure, links, images, headings, and formatting.

• Experience creating and updating web content using custom CMS and Web platforms.

• Working knowledge of CSS and basic JavaScript for troubleshooting and simple updates.

• Knowledge of SEO and accessibility best practices.

• Experience with social media platforms, CRM systems, Microsoft Office, and digital tools.

• Familiarity with Microsoft Dynamics 365 Marketing, Google Analytics, and Google Ads is an asset

• Ability to work independently and collaboratively in a hybrid environment

• Demonstrated initiative, sound judgment, and commitment to privacy and information management standards

• Alignment with Windfall’s environmental values and community-centred approach.

How to apply:

Please apply through this link to upload your resume and cover letter. If this role aligns with your experience and interests, we encourage you to apply. We welcome applicants from diverse backgrounds and thank all applicants for their interest; only those selected for an interview will be contacted.